The thought of leaving expensive jewellery, luxury watches or family heirlooms in someone else’s hands might make you nervous. But if you’re thinking of pawning your items, you don’t need to worry.
Professional pawnbrokers in London are strictly regulated, and most take the maximum measures to keep your items safe.
At Trilogy, we take security and compliance very seriously. We’re also fully insured, so you can pawn with confidence. We endeavour to return any item in the condition it was given to us, along with the box or paperwork, if applicable.
Jewellers’ block insurance covers high-value items
Pawning with Trilogy means your items are fully protected from the moment you pledge.
We have jewellers’ block insurance – a specialist policy that covers high-value items against loss, theft or damage. This insurance is specifically designed for jewellers, antique dealers and anyone caring for high-value items.
Reputable pawnbrokers in London carry this coverage, since standard business policies just don’t cut it. Extra cover for high-value items, which are inherently risky, is paramount.
Your possessions are secured in well-protected vaults
At Trilogy, we follow robust security measures under current legislation and police recommendations. Part of that includes the use of high-security vaults – similar to those used by banks.
Vaults, which aren’t accessible to the public, serve a double purpose: They protect assets and ensure we can obtain insurance. Measures like CCTV and alarms keep us compliant with insurer requirements.
From logging items to sealing and storing them securely, we’ve established a solid, reliable chain of custody.
Specialist art and luxury jewellery storage
Protecting your collection is our biggest priority. That’s why we’ve invested in specialist facilities for delicate items like paintings, fine art, antiques and luxury watches.
Humidity, the wrong temperature, light, pests and pollutants can deteriorate assets. We use the same kinds of storage as museums and art galleries, to prevent casualties like warping, fading, and mould.
Our team also records the condition of your items (with photos) before placing them in storage.
The use of grade 6 certified safes
Grade 6 safes offer exceptional protection for high-value goods. As one of the UK’s highest grades of safes, they conform to strict European standards for burglary-resistant storage.
That means our safes have been rigorously tested to make sure they stand up against unauthorised attempts to gain entry. They’ve been dropped, set on fire, and exposed to tools like power saws, drills, and explosives.
Those tests, along with professional-grade locking and anchored installation, give us (and you) assurance that nobody can access your belongings.
Following strict compliance and regulation
There are rules and regulations that keep the UK pawnbroking industry in check. Some bodies and regulations that ensure fairness and safety for the customer include:
- The Financial Conduct Authority (FCA): An organisation that imposes strict rules around storage, documentation, and customer protection. Put simply, it’s about customers getting a fair deal, every time.
- The National Pawnbrokers Association (NPA): As a member of the NPA, we adhere to its regulations that guarantee high standards and the fair treatment of customers. We’re proud to uphold pawnbroking best practice.
- Anti-money laundering (AML): We’re dedicated to our responsibilities as a respected UK pawnbroker, which involve verifying and storing customer identities, and applying our due diligence where necessary. You need to provide ID to pawn an item, but no background or finance checks are carried out.
On top of that, our paperwork and loan terms are transparent and legally compliant. We’ll always take time to guide you through our T&Cs to make sure you have complete clarity before pledging.
Staff training and surveillance
Trilogy team members are trained in security and handling procedures, practising absolute care at every stage of the pawning process.
As well as diligent people, your items are protected by CCTV systems with cloud recording, monitored alarm systems, and controlled access security doors.